You can e-mail us at firstname.lastname@example.org. Please provide complete billing and shipping address, stock numbers, preferred shipping method, and payment method.
You can all in your order at 1-866-355-9933, Monday-Friday, 7:30 a.m. to 6:00 p.m. CST (for our Spanish speakers, call 1-800-462-8711, Monday-Friday, 7:30 a.m. to 4:30 p.m. CST).
You can also fax in your order to 1-816-412-8306.
Whichever method you choose, please provide the order confirmation number you received and the complete name and address to which you were having the product shipped.
|Pending||Your online order has been successfully created, but has not been downloaded from our web site.|
|Received||Your order has been loaded into our main system and is awaiting approval for fulfillment.|
|Backordered||Your order is waiting for one or more products to become available.|
|In Process||Your order has been reviewed, approved, and is in the process of being fulfilled.|
|Shipped ||Your order has been shipped and the tracking numbers (if applicable) have been posted.|
|Completed ||Your order is complete and did not require any shipment (e.g. downloadables, subscription sign-up, product already delivered).|